Returns

Everything You Need to Know

Online shopping can be a little tricky sometimes. In the event that you are not 100% satisfied with the item(s) you have purchased, we totally understand. Please take note of the following and you are good to go!

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1) We accept return for Regular Priced Items only.

Returns are not accepted for the following:

• Orders made with promotional codes (including welcome discount, birthday discount, etc), store credit, and reward redemption points

• Orders which have already been processed for return previously

• Sale items

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• Deliberate damage of item in order to make it eligible for return

• Defects which appear after, or are caused by washing and handling by customer

2) Returns are only accepted within 7 working days from the date of mailing/dispatch of parcel (i.e. shipment notification email).

3) Return item(s) must be in their original condition, unwashed and unworn, clothing tag intact/attached, and in their original packaging. Items which do not fulfill these criteria will be rejected.